Penguin Chillers 1 HP High Efficiency Water Chiller
Penguin Chillers 1 HP High Efficiency Water Chiller
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Penguin Chillers 1 HP High Efficiency Water Chiller
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PRICE PROMISE
PRICE PROMISE
Fair Pricing, Every Time
As an authorized dealer, our prices reflect each manufacturer's approved pricing. That means you'll never overpay here, and you'll never find a legitimate authorized dealer selling the same unit for less.
Found a Lower Price?
If you've found the identical product advertised for less by another authorized dealer, email info@betterbackyardstore.com with a link. We'll review it, and if it's a genuine authorized listing we'll match it where the manufacturer permits.
Listings from unauthorized sellers, marketplaces, refurbished or open-box units, and clearance items aren't eligible — those products typically carry no manufacturer warranty.
Why Buying Authorized Matters
Authorized purchases come with full manufacturer warranty coverage, genuine parts, and factory support. A cheaper unit from an unauthorized seller usually has none of that.
SHIPPING POLICY
SHIPPING POLICY
Shipping Information
Most in-stock orders ship within 3–5 business days, with delivery typically taking 5–15 business days after shipment. Sauna cabins and larger units are often made to order and may require additional lead time, which we'll confirm before you buy.
Large items ship by freight carrier, curbside delivery. Cabins frequently arrive on two or more pallets. The carrier will contact you to schedule an appointment, and someone must be present to receive and inspect the shipment. Curbside means the driver delivers to the end of your driveway — moving, unpacking, assembly, and installation are not included.
Inspect your shipment before signing. Count the pallets, note any damage on the delivery receipt, take photos, and contact info@betterbackyardstore.com within 48 hours. Keep all packaging for up to 60 days in case the carrier needs to inspect it.
Delivery dates are estimates and may vary due to carrier delays, weather, or supplier lead times.
RETURN POLICY
RETURN POLICY
Return Information
Return requests must be submitted within 30 days of delivery and approved in writing before any item is sent back — return addresses vary by supplier, and unauthorized returns may be refused or ineligible for refund.
Eligible products must be unused, uninstalled, unassembled, complete, and in original packaging. Customers are responsible for return shipping, and approved returns may be subject to a restocking fee of up to 25%.
Custom, made-to-order, special-order, clearance, installed, assembled, or final-sale products may not be returnable.
Damaged, missing, or incorrect items must be reported to info@betterbackyardstore.com within 48 hours of delivery.
Know What You're Buying
Full specifications, what's in the box, and everything you need to plan your install.
11,500 BTU/hr from a larger exchanger — the most cooling Penguin will give you on a standard 120V outlet.
Penguin Chillers has been building water chilling equipment in Knoxville, Tennessee since long before cold plunging went mainstream. The 1 HP high efficiency adds a bigger coil to the 1 HP platform, which means faster pulldown and less run time to hold temperature — useful on a large tub, a warm climate, or a plunge that gets used by several people a day.
Read this before you buy — what is not included
- No circulation pump. Penguin recommends a Danner Mag Drive 5.0–18, rated under 10 PSI and 23 ft maximum head. Our Water Chiller Accessory Package bundles a matched pump, tubing and adapters.
- No filter or install kit. For a plug-and-play cold plunge setup, look at the Cold Therapy Chiller with the Install & Filter Kit instead.
- Indoor use only. Not outdoor rated.
Warranty
1 year limited manufacturer warranty is included as standard. A 2 or 3 year extension can be added above. Claims are handled directly by Penguin Chillers: (865) 214-6509 or support@penguinchillers.com.
Not covered: normal wear and tear, damage caused by freezing, running the unit without continuous water flow, improper installation, and any failure to follow the manufacturer's installation, use or care instructions.
Delivery
- Ships direct from Penguin Chillers in Knoxville, Tennessee, with a 3–5 business day lead time before it leaves the factory.
- Delivered at 60–66 lb depending on exchanger — a two-person lift, but no special equipment needed.
- Inspect before you sign. If the packaging looks damaged you can still accept it — photograph it, note the damage on the delivery receipt, and contact us right away.
Installation notes
- Requires continuous water flow while running. A built-in flow switch shuts the chiller down if the pump fails.
- 1 in. Female NPT inlet and outlet.
- Not designed for freezing ambient temperatures.
Returns: This item can be returned within 21 days of delivery with prior authorization. A 20% restocking fee applies and return shipping is the customer's responsibility. Custom-built units are non-returnable. Transit damage, missing parts and manufacturing defects are always covered and are handled through the warranty process set out in our Refund & Return Policy.
- 11,500 BTU/hr cooling capacity
- Larger coil than the standard 1 HP — faster pulldown, less cycling
- Titanium coil or 316 stainless shell and coil options
- Runs on a standard 120V household outlet
- Built-in flow switch protects the unit if the pump fails
- 59 dBA
- Made in Knoxville, Tennessee
- 1 year warranty included, 2 and 3 year extensions available
- Circulation pump sold separately
- • 1 HP high efficiency water chiller unit
- • 6 ft power cord
- • No circulation pump — sold separately
- • No filter or install kit — sold separately
| Cooling Capacity | Cooling Capacity | 11,500 BTU/hr |
| Horsepower | Horsepower | 1 HP high efficiency |
| Heat Exchanger | Heat Exchanger | PVC shell with titanium coil, or 316 stainless shell and coil |
| Operating Temperature Range | Operating Temperature Range | 37°F – 100°F with water |
| Refrigerant | Refrigerant | R-32 |
| Inlet / Outlet Connection | Inlet / Outlet Connection | 1 in. Female NPT |
| Dimensions | Dimensions | 19.75"W x 19.25"D x 14.25"H |
| Weight | Weight | 60 lb titanium, 66 lb stainless |
| Electrical | Electrical | 110–120V, 7.2A, 830W, single phase |
| Cord Length | Cord Length | 6 ft |
| Sound Rating | Sound Rating | 59 dBA |
| Outdoor Rated | Outdoor Rated | No, indoor use only |
| Pump Included | Pump Included | No |
| Recommended Pump | Recommended Pump | Danner Mag Drive 5.0–18, under 10 PSI / 23 ft head |
| Lead Time | Lead Time | 3–5 business days before shipping |
| Warranty | Warranty | 1 year limited, 2 or 3 year extension available |
| Country of Manufacture | Country of Manufacture | United States (Knoxville, Tennessee) |
Documentation for this product is available on request — contact us and we will send it over.
Frequently Asked Questions
Yes! Shop Pay Installments may be available at checkout, allowing you to split your order into interest-free payments. Just select Shop Pay at checkout to see your options.
Warranty coverage varies by manufacturer and product. Please refer to the product page or included documentation for specific details. Warranties are provided by the manufacturer. We're happy to help connect you with the manufacturer if you have a warranty question.
We ship within the contiguous United States only. We do not currently ship to Alaska, Hawaii, PO boxes, APO/FPO addresses, or international destinations.
No. Standard curbside delivery means the carrier delivers to the curb or end of your driveway only. The driver is not required to bring items into your home, garage, or backyard, and delivery does not include unpacking, assembly, or installation.
Yes. Our store is secured with SSL encryption and all payments are processed through Shopify's secure checkout. We never store your full credit card information.
Exchanges are handled on a case-by-case basis. Contact us at info@betterbackyardstore.com with your order number and the item you'd like instead. If approved, you may be responsible for price differences, return shipping, and any applicable restocking fees.